Brief on Information Systems

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Healthcare regulations require organizations to maintain a holistic view of their processes. As a result, organizations require an overview of the entire scope of healthcare service delivery. With this in mind, system thinking is vital.

Healthcare regulations require organizations to maintain a holistic view of their processes. As a result, organizations require an overview of the entire scope of healthcare service delivery. With this in mind, system thinking is vital. An organization must be able to collect data from its operational processes for management purposes. This may include resources utilization, operational management, or even customer relations. As a response to this idea, healthcare organizations are in the process of introducing information system to gain competitive advantage, being in line with regulations.

A number of theories discovered by top elite writers propose how to design such structures. One of them bases its principles on Business Process Reengineering. It aims at identifying and restructuring organization process to be in line with an information system. Another theory bases its principles on Complex Adaptive Systems; it requires an insight analysis of the healthcare organization. It is a multidisciplinary course of action in addressing emerging needs in the industry. Regardless of the theory chosen, the process is similar .

The first step is to determine informational requirement for the organization. It requires an analysis of the decisions made by the organization, and the information expected to make them. Secondly, it is coming up with a pilot system design. It includes the proposed system outputs, inputs, procedures, and database . This will ensure that the information needed, data required to produce information, and the process to accomplish is achievable. Additionally, the system design forms a basis for a strategy to be developed by a consultant, in-house personnel, or a comparison kit for packages in the marke.

Developing a system is not as important as what the system does. The organization should ensure that the system reflects informational requirements. Lastly, the organization needs to invest in hardware. At this point, hardware capability plays a significant role. Issues of concern include response time, storage capacity, and compatibility with other resources. In relation to the organization, decision-makers will face such issues as responses on inventory item query, and time to print statement and reports.

Strategic planning, based on alignment of Information Technology to business goals, is vital in developing an information system. As a result, an organization should begin with a clear view of its mission, support strategy and objectives. Consequently, the IT department will use this to develop IT strategy into action. Organizational success depends on staff productivity. Productivity entails cost efficiency and service quality. As a result, an organization requires an information system that reduces the time taken to develop schedules, and maximizes on resources efficiently. Organization needs to share information in the fastest, easiest, and the most secure manner. A healthcare organization sets up cross-functional teams to increase efficiency. Information systems and the corresponding tools improve collaborations, which assist in achieving organizational growth.

The quality of customer service delivery is an important element in the healthcare industry. IT infrastructure enables an organization improve service delivery in various ways. The first approach is based on creating a database of healthcare providers, customers, suppliers, employers, and even regulatory bodies. These are the stakeholders, which in turn may be internal or external. When coming up with an information system for the organization, internal stakeholders, who are the employees and management, define the role of the system. It is because they are the ones to work with it on a daily basis. Subsequently, they will need a system that is efficient and easy to use. On the other hand, the management is responsible for the overall efficiency of the organization. As a result, they will require a secure system that is cost effective both at purchasing and maintenance. External stakeholders, such as the suppliers, customers, and regulatory bodies, require a system that provides convenience, and is efficient in service delivery. Additionally, the system should be reliable and should reflect the organization in service delivery, being updated to address rising concerns.

In conclusion, in the contemporary globalized world, there is a need to maintain a holistic view of an organization, and use such information to create efficiency. It includes resources utilizations, operational management, or even customer relations, facilitated by an information system. When developing an information system, an organization must consider the process of acquiring the system, how organizational goals drive the selection process, as well as the role of stakeholders in the process.

 

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