What is QuickBooks Bank Error 185?
QuickBooks Bank Error 185 happens when your bank requires additional security measures. When you try to update or connect your bank account, QuickBooks asks for extra authentication. This could be a security question or a one-time password (OTP).
Why Does This Error Occur?
There are a few reasons for QuickBooks Bank Error 185:
Security Checks: Your bank might have added extra security checks. These checks ensure that only you can access your account.
Bank Policies: Banks update their security policies regularly. These updates can cause errors in QuickBooks.
Multiple Devices: If you access your bank account from different devices, it may trigger security alerts.
How to Identify QuickBooks Bank Error 185
You will see a message that says, "Additional information is needed" or "Bank requires additional authentication." This message is a clear sign of Error 185.
Steps to Resolve QuickBooks Bank Error 185
Step 1: Log in to Your Bank Account
Open your web browser.
Visit your bank’s website.
Log in using your credentials.
Logging in manually can sometimes reset the connection with QuickBooks.
Step 2: Answer Security Questions
If prompted, answer any security questions.
Enter the one-time password (OTP) if required.
Complete any other authentication steps.
These steps ensure that your bank account is secure and verified.
Step 3: Update QuickBooks
Open QuickBooks.
Go to the Banking menu.
Select the account causing the error.
Click on the Update button.
QuickBooks will try to reconnect with your bank. Follow any prompts for additional information.
Step 4: Reconnect Your Bank Account
If the error persists, you may need to reconnect your bank account.
Open QuickBooks.
Go to the Banking menu.
Select the account with the error.
Click on the Edit icon (pencil icon).
Choose Edit account info.
Click on Disconnect this account on save.
Click Save and Close.
Reconnect the account by following the prompts.
This process resets the connection and may resolve the error.
Additional Tips for Resolving QuickBooks Bank Error 185
Keep Your Software Updated
Ensure that your QuickBooks software is up to date. Updates often include fixes for common errors.
Open QuickBooks.
Go to Help.
Select Update QuickBooks Desktop.
Click on Update Now.
Check Your Bank’s Website
Sometimes, banks perform maintenance on their systems. Check your bank’s website for any maintenance notifications. If there is maintenance, wait until it is complete before trying again.
Contact Your Bank
If you continue to experience issues, contact your bank’s support team. They can provide specific instructions or details about your account’s security settings.
Use a Stable Internet Connection
Ensure that you have a stable internet connection. An unstable connection can cause errors when QuickBooks tries to connect to your bank.
Preventing QuickBooks Bank Error 185
Regularly Verify Your Bank Account
Regularly log in to your bank account and complete any security checks. This practice keeps your account active and reduces the chances of errors.
Use a Single Device
Try to use a single device for accessing your bank account through QuickBooks. Using multiple devices can trigger security alerts.
Keep Your Information Updated
Ensure that your contact information, like phone number and email address, is up to date with your bank. This information is crucial for receiving OTPs and other security notifications.
Conclusion
QuickBooks Bank Error 185 can be frustrating, but it is a common issue with simple solutions. By understanding why this error occurs and following the steps to resolve it, you can keep your QuickBooks account running smoothly. Remember to keep your software updated, regularly verify your bank account, and use a stable internet connection. If problems persist, do not hesitate to contact your bank or QuickBooks support for further assistance.
Quick Recap:
Error 185 occurs due to extra security measures by your bank.
Resolve it by logging into your bank, answering security questions, updating QuickBooks, and reconnecting your bank account.
Prevent it by regularly verifying your account and using a single device for access.
By following these guidelines, you can avoid disruptions and keep your financial management on track.
