Troubled with Error 15215 in your QuickBooks Desktop while downloading payroll updates? It is a typical error code that majorly occurs at the time of updating the payroll and release of maintenance. It can also be caused due to the limitation of accessing but server failure to respond.
This tech blog will provide detailed information about QuickBooks Desktop error 15215 and the ways of troubleshooting this error.
What is QuickBooks Error 15215?
When this error occurs, a warning error message becomes visible on the screen: “Error 15215: Unable to verify digital signature.” This error puts a few restrictions to the server access which leads to low or no response.
Following are the causes of QuickBooks Error Code 15215:
- Improper installation of QuickBooks.
- Corruption of QuickBooks payroll file(s) or Windows system due to Malware or similar infection.
- Deletion of QuickBooks file(s) due to deleterious activities in the system.
- Incorrect configuration of Microsoft Internet Explorer.
- Another application is running in the background while the update is occurring is interfering with the method.
Methods of Troubleshooting QuickBooks Update Error 15215
These are quickest methods to rectify the payroll error 15215:
Method 1: Reboot the System
Restart the computer. With this method, the application that protects the payroll force to shut-down or prompt to reset its setting in order of removal of the blocked connection by reconfiguration.
Method 2: Run QuickBooks as a Windows Administrator
- Make sure that the QuickBooks application is close.
- Click on the Desktop
- Choose the Run as Administrator
- If you are redirected to a dialogue “Do you want to allow this program to make changes to your computer?”, then select Yes.
