The Hannover office is prepared to answer any requests from travelers who need to modify their flight schedules, travel dates, or seat classes. Additionally, the office helps passengers with airline cancellations, guiding them through any refund requests or cancellation restrictions. The Hannover office provides vital information regarding visa needs for different destinations, even though Emirates does not grant visas. In order to guarantee that all documentation is in order prior to departure, the office can also advise passengers on the paperwork required for overseas travel. Customers with special needs or disabilities are given priority by Emirates. Passengers who want additional assistance at the airport, such as mobility aids, medical needs, or special seating arrangements to improve comfort during the flight, can get it from the Hannover office.