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For passengers in Southern Africa, the Ethiopian Airlines Zambia office in Lusaka is an essential hub for assistance. This office offers a variety of services, such as booking tickets, flights, modifications, and cancellations, as well as customer care and help with baggage claims. Additionally, passengers can receive assistance with the ShebaMiles loyalty program, which makes managing miles and redeeming rewards simple. For corporate clients, group travel, and passengers with particular needs including unaccompanied minors and accessibility services, the Zambia office provides specialist help. By offering prompt, individualized help, the Ethiopian Airlines Zambia office improves passengers' travel experiences with its convenient location and extensive services.