However, you need to update the application at regular intervals to install the latest technical updates. Though updating the application involves only a few clicks, there is a chance that some users might face trouble while updating the application. QuickBooks error 15214 is a common update issue that arises at the time of installing the latest updates. The prime reason for this update error is the corrupted digital signature. It is important to resolve the error instantly as it stops the ongoing processes. So, if you are annoyed with this update issue, then read this blog instantly.

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A Brief Glimpse of QuickBooks Desktop Error 15214

QuickBooks Desktop Error 15214 belongs to the QuickBooks 15xxx error series that belongs to the update error. Usually, the update error occurs at any time while downloading and installing the latest updates. The occurrence of this error halts all your ongoing work as the software freezes/ stops due to the failed update installation. Usually, an error message pops up on your screen, saying, “QuickBooks error code 15214: Application can not be updated and needs to be closed. Sorry for the inconvenience.” There are plenty of reasons which are responsible for triggering this error.

Why AM I Getting QuickBooks error code 15214?

Knowing the exact cause of the error helps you eradicate it easily. So, read this section carefully to learn the prominent cause of QuickBooks error 15214.

• Microsoft .NET Framework, MSXML, or C++ components got damaged or corrupted.

• Incomplete installation of QuickBooks due to missing installation files.

• Outdated or corrupted Digital Signature Certificate

• Inactive QuickBooks file service copy

• Malware or virus infection on the system corrupts the important QuickBooks files.

• Corrupted or incomplete Windows registry components

• You are installing the new version of QuickBooks without deleting the older one.

Early Signs of QuickBooks Desktop Error 15214

Proper identification of QuickBooks errors is important as it helps in picking the right resolution. Like any other error, QuickBooks Desktop Error 15214 also throws some early signs to identify it. If you are unsure about the error, then get help from the pointers listed below.

• The operating system of your computer will crash. 

• An error code 15214 with the warning message appears on your screen.

• You can not update the software despite several attempts.

• The application freezes or stops responding to your commands.

How to fix QuickBooks error 15214 Easily?

Fixing the QuickBooks error 15214 is crucial to resume your work. If you are looking for the answer of the question “How to fix QuickBooks error 15214”, then, this section of the blog is for you. So, read it carefully.

Solution 1: Install Intuit Digital Signature Certificate

The corrupted digital security signature certificate will result in the QuickBooks update error 15214. Intuit digital security certificate is necessary as it holds the relevant information about QuickBooks. To install the digital security certificate follow the steps below.

• To begin with, follow the C:\Program Files\Intuit\ QuickBooks path and open the QuickBooks folder.

• Here, look for the QBW32.exe file and right-click on the file to choose the properties option.

• Further, click on the Digital Signature tab and make sure that Intuit is selected in the signature list.

• Further, click on the details button and then choose the view certificate option. ‘

• Thereafter, click on the Install certificate option in the view certificate window.

• Ahead, continue to press the Next button until the Finish message appears on your screen.

• Lastly, reboot the system when the signature certificate installation process is over.

Solution 2: Activate the File Copy Service

The inactive file copy service will result in the update error. To activate the FCS complete the steps listed below.

• Open the control panel of your system and search for the services option.

• Double-click on the services option to open FCS and then pick the Intuit QuickBooks File service (FCS) option.

• Now, right-click on the Intuit FCS and choose the properties window option.

• In the properties option, change the FCS start-up type to manual from disabled.

• Lastly, click on the Apply button to make the changes effective.

Solution 3: Add Intuit as the Trusted Website

Sometimes the Windows firewall blocks QuickBooks due to security reasons. You can easily resolve the error by adding Intuit QuickBooks as the trusted website with the help of the below-mentioned steps.

• Open Internet Explorer and click on three dots to open the settings.

• Here, choose the tools option from the drop-down and then select Internet options.

• In the opened window, choose the Security tab and click on the “trusted sites” option.

• Further, click on the Sites button and add the sites mentioned below as trusted websites.

  QuickBooks US version

• *.quickbooks.com

• *.intuit.com

  QuickBooks Canadian version

• *.quickbooks.ca

• *.intuit.ca

• Press the OK button to close the site window and then press the “Apply” button to make the changes effective.

Solution4: Update QuickBooks Desktop to the Latest Release

An outdated QuickBooks will result in multiple errors. You can easily resolve this snag by updating the QuickBooks desktop to the latest release version. The steps listed below will help you in updating the application.

• Sign into QuickBooks desktop with the help of your admin credentials.

• After that, click on the “help” menu button and choose the “update QuickBooks desktop” option.

• Further, pick Update QuickBooks, and in the update window, choose the updates you wish to install.

• Ahead, press the “Get Updates” button to download the updates.

• Now, to install the updates, you need to close and re-open the QuickBooks application.

• Press the “Install Now” button to provide permission to install the updates. The installation window appears when you re-open QuickBooks after the download process is over.

Solution 5: Have a Clean Installation of QuickBooks

If none of the solutions work for you, then you can clean up the installation of QuickBooks. This method consists of several steps, which are described below.

Step 1: Uninstall QuickBooks Desktop

• First, you need to open the Control Panel of your system.

• After that, click on the Programs and Features tab and then choose the Programs tab.

• From the list of Programs, choose QuickBooks Desktop software and right-click on it.

• Pick the uninstall option to delete the program.

• Lastly, press the finish button when the uninstallation is complete.

Step 2: Rename the Installation folder

After uninstalling the QuickBooks desktop application, you must rename the installation folder. The steps that need to be followed for renaming the installation folder are:

• Open the QuickBooks folder that contains the company file. Usually, you will find the file at the locations below.

  a. C:\ProgramData\Intuit\QuickBooks (year)

  b. C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)

  c. C:\Program Files\Intuit\QuickBooks (year)

  d. 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)

• Now, right-click on the QuickBooks folder and choose the rename option.

• Add .old at the end of the folder to rename it. It will prevent QuickBooks software from opening when you reinstall it.

Step 3: Eliminate Entries from Registry

Use the registry cleaner tool to delete all QuickBooks entries. The tool will fix the error and clean the registry.

Step 4: Reinstall QuickBooks

Finally, after performing the above steps, you need to reinstall QuickBooks software again. The steps that will guide you in reinstalling the QuickBooks are as follows:

• Before installing the software, you must prepare your system by fulfilling the system requirements.

• After that, you can download the QuickBooks desktop from the customer account management portal or from the official download site. You must save the file to the easy-access location.

• Now, open the downloaded folder and double-click on the QuickBooks.exe file.

• Go with the on-screen instructions and agree with the terms and conditions to finish the installation process.

• Enter your product number and license number, and click on the Next button.

• Thereafter, choose the installation path: express install or custom install.

• Complete the instructions displayed on the screen to finish the installation process.

• After the installation process is over, you must activate the software to utilize it to the fullest.

Solution 6: Reset the Internet Explorer Settings

The incorrect internet settings will result in the QuickBooks error 15214. By resetting the Internet Explorer settings, you can easily resolve the issue. Take the help from the steps below to edit the Internet Explorer settings.

• Open the Internet Explorer and click on the three dots at the top right corner to open the settings.

• From the drop-down, choose “tools” and then “Internet options.”

• In the opened Internet Options window, go to the “Advanced” tab and then click on the “reset Internet Explorer” settings button.

• Make sure you put a tick mark on the check box stating,” Are you sure you wish to reset all Internet Explorer settings?”

• Press the Apply button to implement the settings.

• Lastly, reboot the system and check if the issue has been resolved or not.

In a Nutshell

Rectifying the QuickBooks error 15214 is not a difficult task. With the right error resolution techniques, you can easily fix the issue. Hopefully, the methods explained in this blog help you in fixing the update error. You can contact our experts immediately if the error persists or you get stuck somewhere.