@venuearc
VenueArc has transformed our back office operations with their fresh, simplified and scalable solution to Venue Management. Like many in the performing arts and live events industry, San Diego Theatres produces flawless and magical events for our clients and patrons, but we struggled behind the scenes with managing the back office tasks required to make these events happen. Our system was cumbersome, clunky, manual, closed off, inflexible, not intuitive and difficult to scale. We were using an outdated software system as our booking calendar and to store some client information, with extremely limited capability and access that was granted to a select few. We had manual and electronic files scattered throughout the organization. The VenueArc platform addressed the universal challenge of shrinking resources and increasing complexity with efficiency, transparency and collaboration, that has united our departments from programming to production to finance. From the calendar to the contract, from the event to settlement, and everything in between, VenueArc has become the sole source of event information and system of record that has allowed San Diego Theatres to manage the back office as well as we do the event itself.